Woolcock Group recognises the importance of your privacy and that you have a right to control how your personal and business information is collected and used. We know that providing such information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise, Woolcock Group will only collect and use your information as set out below.
Woolcock Group will not collect or monitor any personal or business information about you without your consent. The only personal or business information we collect is what you tell us about yourself and that gathered about how you use our website, for example which pages of our website that you visit and your IP address. If you contact us, we may keep a record of that contact. The advantage of giving this information is that it allows us to tailor your experience of our website to your business requirements. Any further collection of your information other than that explained here will only occur with your consent.
Your personal and business information is confidential. Our purpose in collecting such information is to provide you with a better website experience with content that is more relevant to your needs. Woolcock Group will not use or disclose any information about you or your business without your consent, unless:
• Required by law;
• To implement our terms of service;
• To protect the rights, property or personal safety of our staff, another Woolcock Group client or any member of the public; or
• The assets and operations of the company are transferred to another party as a going concern.
Woolcock Group and its affiliates recognise the trust you place in us when you give us personal and business information. In order to operate the website or deliver a service we may sometimes share this information with a service partner. We will not otherwise disclose your information to other companies without your explicit consent.
We may contact you at the email or other address that you provide to us in order to:
• Provide you with updated information about our company or its website; or to
• Provide you with other information about our products and services that you may find useful.
We will not send you promotional information (spam) without first asking you whether you wish to have promotional information sent to you. If you are receiving promotional information about Woolcock Group and no longer wish to do so contact us using the form provided placing the word "Unsubscribe" in the message panel.
If at any time you wish to change personal or business information that is inaccurate or out of date, please contact us and we will amend our records. If you wish to have any such information deleted, please let us know and we will take all reasonable steps to delete it unless we need to retain it for legal reasons.
Woolcock Group will endeavour to take all reasonable steps to keep secure any information that we hold about you or your business, and to keep this information accurate and up to date.
Your information is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal or business information held by Woolcock Group. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Woolcock Group will not be held responsible for events arising from unauthorised access to your personal or business information.
Please note also that Woolcock Group may use overseas facilities to process or back up its information. As a result, we may transfer your personal information to our overseas facilities for storage. However, this does not change any of our commitments to safeguarding your privacy.
Woolcock Group provides links to websites outside of the Woolcock Group service. These linked sites are not under the control of Woolcock Group and we are not responsible for the conduct of companies or organisations linked to our website. Before disclosing your personal information on any other website, we advise you to examine the Terms and Conditions of those websites.